By placing an order on our website, you agree to the following terms and conditions:

No Resale Policy
All products sold on this website are intended for personal use only. Purchases made for the purpose of resale are strictly prohibited. We reserve the right to refuse service, limit quantities, or cancel any order that we believe is being purchased for resale or commercial redistribution.

Automated Purchase / Bot Protection
The use of bots, automated software, scripts, or any other technology designed to bypass purchase limits or gain an unfair advantage during product releases is strictly prohibited. We reserve the right to cancel any order suspected of being placed using automated purchasing methods. Orders flagged for suspicious activity may be voided without notice.

Order Review & Cancellation Rights
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that appear fraudulent, violate our policies, or compromise the integrity of our platform.

By completing a purchase, you acknowledge and agree to these terms.

LIVEKICKZ, including any consumer rights or policies offered at our store, are intended solely for the benefit of end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of product by someone who intends to resell the product to others (consumers, businesses or any third party).  If LIVEKICKZ. determines that a purchase or order is intended for resale, we reserve the right, in its sole discretion, and as it relates to such purchase or order, to (1) suspend the application of any policy that provides a right or benefit intended for direct to consumer purchases; and (2) take any action to hinder such purchase or order (and deter future purchases or orders), including without limitation, to restrict sales to any consumer, consumer account, or member account, cancel orders, charge restocking fees, impose purchase quantity limits, decline to issue refunds or take returns, deny access to any of our stores, and/or suspend or close any account.  

HOW TO PURCHASE– DIGITAL WEB STORE

To complete your purchase at our Digital Store, you must provide your full name, e-mail address, valid delivery address, and payment method to place an online order. You may need to adjust your device settings or set your browser to accept functional cookies and pop-ups in order to be able to use all the functionalities of a Digital Store, which includes designing customized items, adding items to your shopping bag and submitting your order. 

When you submit an order, we will send an email acknowledging receipt of your order (“Order Confirmation”).  Our acceptance of your order takes place when the products are shipped to you; we will send a second email confirming that the products have been shipped. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order for that product. 

OUR RIGHT TO REJECT YOUR PURCHASE OR CANCEL AN ORDER

Sale of products and fulfillment of all orders at LIVEKICKZ is subject to availability and our discretion in managing inventory. We explicitly reserve the right to limit, decline or reject any sales and orders for any reason, without being liable for any damage or costs other than repayment of any amount received from you in relation to such sale or order, in situations including but not limited to:

• an Event Outside Our Control (as defined below);
• the product you seek to purchase is not available or in stock;
• your address, billing information or form of payment is incorrect or cannot be verified;
• your order is flagged by our security systems as potentially fraudulent, or an order placed with automated ordering software or technology;
• there is evidence that your order (single or cumulative orders) was purchased for the purpose of resale, tax evasion, or other fraudulent purpose;
• your order was flagged for freight forwarding or shipping to an address or service provider that enables or allows foreign export or unlawful avoidance of sales tax;
• your purchase or order exceeds product purchase limits (quantity and/or dollar amount);
• your account and/or purchase history shows an excessively high volume of returns;
• there is evidence that you are not eligible to make purchases
  

LIVEKICKZ will determine whether any of the above events have occurred in its sole discretion.

PRICE/PAYMENT

PAYMENT METHODS

We accept several payment methods at check out at LIVEKICKZ. You can find the list of acceptable payment methods once checking out 

PAYMENT PROCESSING

If you pay by credit or debit card, we will pre-authorize and hold the amount due when you place an order. Once your order ships, we will deduct the pre-authorized amount from your account. 

PRICES AND CURRENCY

The product prices displayed on products, packaging, signage, or otherwise posted on LIVEKICKZ do include sales tax. Shipping rates are applied per order.

Prices are quoted and exclusively payable in US dollars. 

The prices of the products will be as displayed on LIVEKICKZ. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation. 

YOUR TOTAL PRICE

The total price specified in the final check out screen on our Digital Stores includes estimated tax and shipping costs (if applicable). This price, updated to include actual tax, will be recorded in the Order Confirmation for Digital Store orders, which we recommend you print or download for future reference. For Retail Store purchases, actual tax and shipping costs (if applicable) will appear on your printed receipt, which we recommend you save for future reference. If you pay by credit or debit card, the total amount for your entire purchase will be reflected on your statement in your local currency. 

If your local currency is not in US dollars, your bank or credit card issuer will apply exchange rate and any fees according to terms and regulations applicable to you and the bank/issuer of your credit or debit card. The exchange rate and any fees applied by the bank/issuer are beyond our control. 

SHIPPING & DELIVERY – DIGITAL STORES

DELIVERY – WHERE AND WHEN

Fulfillment and processing takes 1-3 business days, once order is processed and shipped you will receive tracking number and progress on your order 

SPLIT DELIVERY

We often deliver all items from a single order within a single shipment. However, due to numerous factors, products may be delivered in split shipments. We reserve the right to split the delivery of any order. If we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address you provided at the time your order was placed. You will not be charged for any additional delivery costs. 

INSPECTION UPON DELIVERY

Upon delivery, please inspect the packaging and products for damage. If it appears that the products are damaged, please do not accept the shipment, and contact civilizednationhelp@gmail.com for assistance.

CANCELLING ORDERS BEFORE SHIPMENT – DIGITAL STORES

You may cancel any order free of charge and without giving us any reason within thirty (30) minutes from the time the order was placed. Please note that we begin processing orders placed at our Digital Stores almost immediately.

Orders that are "Pending" or "On Hold" cannot be cancelled. If you do not cancel an order within the thirty (30) minute window, the product(s) will be delivered to you and may be returned in accordance with the return procedure set out below. 

RETURNING PRODUCTS  AFTER PURCHASE/DELIVERY

Products purchased on our website may be returned via mail within 14 business days for an exchange, official store credit or refund. 

REFUND INFORMATION

Refunds will be issued to the original form of payment. This applies to all LIVEKICKZ returns. 

EVENTS OUTSIDE OUR CONTROL

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation supply chain shortages, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications networks. 

If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms: (1) We will provide notice to you as soon as reasonably possible; and (2) our obligations under these general conditions will be suspended and the time for performance of our obligations will be extended during the time needed for resolution of the Event Outside Our Control. 

Where the Event Outside Our Control affects our delivery of a product to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.  You may cancel the order if an Event Outside Our Control takes place and you no longer wish us to provide the products.